An AI phone agent that answers every call, books appointments, takes reservations, sends payment reminders
Lumos answers and makes calls for clinics, restaurants and collection teams. It books, reminds and follows up in Thai, Mandarin Chinese or English, and hands the call to a person when it should.
Everything a phone team does, without the limits
A person takes one call at a time, during working hours, on a fixed salary. Lumos doesn't.
Call everyone at once, not one by one
A person makes one call at a time. Lumos places many calls at the same time, so nobody on your list waits their turn.
24/7 unlimited working hours
Staff go home, take weekends and holidays. Lumos answers and calls every day of the week, day or night.
Flexible cost
No fixed salary. You pay for the call minutes you actually use, so a quiet month costs less than a busy one.
One agent, set up for your industry
Clinics, restaurants and hotels, and collection teams each get an agent set up for their own calls. Pick yours to see what it handles.
Debt collection
Reach every account on time, without adding staff.
- Reminder calls before and after the due date
- Records promises to pay and sends payment links
- Calls only within permitted hours and logs every attempt
- Passes disputes and hardship cases to your team
Clinics and hospitals
Patients get through, even when the front desk is busy.
- Books, moves and cancels appointments
- Reminds patients the day before their visit
- Answers questions about hours, prices and preparation
- Sends urgent calls straight to your staff
Restaurants and hotels
No more missed bookings during the dinner rush.
- Takes reservations and special requests
- Answers questions about the menu, parking and opening hours
- Confirms bookings by SMS or LINE
- Handles many calls at once on busy nights
Talk to the Lumos agent right now
Pick a scenario, press Start call and speak into your microphone in Thai, Mandarin Chinese or English. The agent answers in real time.
Your role
You're Khun Somchai, a Thanakit Leasing customer with an overdue installment. The agent calls you.
Try saying
- “I can pay on Friday.”
- “I lost my job. Can I pay later?”
- “Can you send me the payment link?”
Uses your microphone. Calls last up to 1 minute. This is a demo: no real booking or payment is made.
You'll reach the Lumos agent, not a recording. Available 24/7.
Live in three simple steps
We build and test the agent with you, so it sounds like your business from the first call. After launch, you stay in control.
Tell us how you work
Share your services, hours and prices, and tell us which calls your staff should take over.
More than just answering the phone
Everything your team does on the phone, with a person ready to step in when it matters.
Transfers the call or takes a message, following your rules.
Connects to your calendar, booking system or CRM.
Sends call notes to LINE, email or your dashboard.
Nobody hears a busy tone, however many people call.
Recordings, transcripts and summaries you can search later.
Works with the tools you already use
Phone Calls
Answers and makes calls in Thai, Mandarin Chinese and English, on your existing number or a new one from us.
LINE
Sends booking confirmations to customers, and call summaries to your team, on LINE.
SMS & Email
Sends confirmations and payment links by SMS, and call summaries to your team by email.
Calendar & CRM
Connects to your calendar, booking system or CRM, so appointments and reservations go straight in.
Your calls stay private and under your control
True omni-channel communication.
Free
100 AI call minutes monthly- One AI voice agent
- Basic voice customization
- Call transcripts
- Email support
- Community resources
$149
- Everything in Starter
- 500 AI call minutes monthly
- Three AI voice agents
- CRM integrations
- Appointment scheduling
- Custom call workflows
- Analytics dashboard
- Priority email support
$339
- Everything in Growth
- 1,500 AI call minutes monthly
- Unlimited AI agents
- Outbound call campaigns
- Multi-language support
- Advanced analytics
- API access
- Priority support
Custom
- Everything in Professional
- Unlimited AI call minutes
- Dedicated infrastructure
- Custom integrations
- SSO & role-based access
- Enterprise security
- Dedicated account manager
- 24/7 premium support
- SLA uptime guarantee
- Custom onboarding
- Advanced compliance
Common Questions
It uses a natural voice and replies at a normal conversational pace. Call the demo line and judge for yourself.
Thai, Mandarin Chinese and English. It switches when the caller does, so local and international callers are served on the same line.
It transfers the call to your staff, or takes a message and books a callback, following the rules you set.
Yes. It can call patients the day before an appointment, confirm reservations, or remind customers before and after a payment is due.
Yes. Forward calls from your current number to the agent, or we can give you a new one.
It connects to your calendar, booking system or CRM, and sends call summaries to LINE, email or your dashboard.
Only people on your team. You decide how long recordings and transcripts are kept.
Tell us how you work, we set up and test the agent with you, and you go live with a recording, transcript and summary for every call.