AI Phone Agents for Clinics and Hospitals
What the Agent Does on Patient Calls
Patient Call Reception
Pick up patient calls in Thai, Mandarin Chinese or English, find out what the caller needs, and switch language whenever the caller does.
Appointment Booking
Book, move and cancel appointments straight in your calendar or booking system, without tying up your front desk.
Visit Reminders
Remind patients the day before their visit, and move the appointment to a new time when their plans have changed.
Questions and Preparation
Answer questions about opening hours, prices and how to prepare for a visit, using the information your team provides.
Urgent Call Handoff
Send urgent calls straight to your staff, following the rules you set, with a summary of every call kept for your team.
Patients Book Without Waiting on Hold
Patients get through and get booked in, even when your front desk is busy with the people standing in front of them.
Many Calls at Once- Appointment Booking and Changes
- Day-Before Visit Reminders
Take Routine Calls off the Front Desk
The agent answers routine questions with the information you give it, so your team can focus on the patients in front of them.
- Answers on Hours, Prices and Preparation
- Thai, Mandarin and English Conversations
- Connects to Your Booking System
Your Staff Step In When It Matters
Urgent calls go straight to your staff. Every call has a recording, transcript and summary your team can search later.
- Urgent Calls Sent to Staff
- Callbacks Booked When Staff Are Busy
- Recordings and Call Summaries
Your calls stay private and under your control
Common Questions
It uses a natural voice and replies at a normal conversational pace. Call the demo line and judge for yourself.
Thai, Mandarin Chinese and English. It switches when the caller does, so local and international callers are served on the same line.
It transfers the call to your staff, or takes a message and books a callback, following the rules you set.
Yes. It can call patients the day before an appointment, confirm reservations, or remind customers before and after a payment is due.
Yes. Forward calls from your current number to the agent, or we can give you a new one.
It connects to your calendar, booking system or CRM, and sends call summaries to LINE, email or your dashboard.
Only people on your team. You decide how long recordings and transcripts are kept.
Tell us how you work, we set up and test the agent with you, and you go live with a recording, transcript and summary for every call.