An AI Agent for Collection Calls
What the Agent Does on Collection Calls
Reminders Before the Due Date
Call each customer before the due date with the amount and date for their account, in Thai, Mandarin Chinese or English.
Follow-Up After the Due Date
Call again once a payment is overdue, and keep the conversation polite and on the script you agreed with us.
Promises to Pay
Record the amount and date the customer commits to, and send them a payment link so they can pay.
Dispute Handoff
Pass disputes and hardship cases to your team, with the recording and transcript, so staff can pick up where the agent left off.
Calling Within Permitted Hours
Call only within permitted hours, log every attempt, and keep a recording, transcript and summary of every conversation.
Reach Every Account on Time Without Adding Staff
Run reminder calls before and after the due date across all your accounts. The agent makes many calls at once.
Pre-Due and Overdue Reminders- Many Calls at Once
- Every Attempt Logged
Turn Conversations into Promises to Pay
Record the promise to pay during the call and send the customer a payment link, so they can pay right away.
- Promise-to-Pay Recording
- Payment Links Sent to Customers
- Call Summaries for Your Team
Handle Sensitive Cases with the Right People
The agent knows when to step back. Disputes and hardship cases go to your team with the context already captured.
- Disputes Passed to Staff
- Calls Only in Permitted Hours
- Recordings and Transcripts
Your calls stay private and under your control
Common Questions
It uses a natural voice and replies at a normal conversational pace. Call the demo line and judge for yourself.
Thai, Mandarin Chinese and English. It switches when the caller does, so local and international callers are served on the same line.
It transfers the call to your staff, or takes a message and books a callback, following the rules you set.
Yes. It can call patients the day before an appointment, confirm reservations, or remind customers before and after a payment is due.
Yes. Forward calls from your current number to the agent, or we can give you a new one.
It connects to your calendar, booking system or CRM, and sends call summaries to LINE, email or your dashboard.
Only people on your team. You decide how long recordings and transcripts are kept.
Tell us how you work, we set up and test the agent with you, and you go live with a recording, transcript and summary for every call.