About Us

Built for
Busy Phone Lines

An AI phone agent that answers when you can't

Lumos makes an AI phone agent for businesses in Thailand. It answers and makes calls in Thai, Mandarin Chinese and English for clinics, restaurants, hotels and collection teams, and hands the call to your staff when it should.

Talk to sales
Three people in a meeting room viewing a projected presentation on the wall.

Every Call
Deserves an Answer

Three people in business attire discussing data charts in a meeting room.A woman in a beige blazer handing a document to a colleague by a window.Smiling doctor in a white lab coat talking on the phone.Smiling shop assistant standing in a beauty product store.A man and woman discussing plans at a table with a laptop and notebooks.Man in an apron packaging envelopes in a bright workspace.Man in a black shirt sitting in a chair in an office.Man with glasses working on a laptop in a modern office.
Features

Built around the way your team already works

We set the agent up with your services, hours, prices and rules, so callers get the answers your staff would give.

Your Rules for Handoff

You decide when a person takes over. The agent transfers the call, or takes a message and books a callback.
Smiling woman in a beige blazer talking on a smartphone near a window.

Natural Thai, Mandarin and English

A natural voice at a normal conversational pace, switching language whenever the caller does.

Every Call on Record

A recording, transcript and summary for every call. Search them later and change anything anytime.
Answers in Thai, Mandarin and English
Answers in Thai, Mandarin and English
Answers in Thai, Mandarin and English
Answers in Thai, Mandarin and English
FAQ

Common Questions

It uses a natural voice and replies at a normal conversational pace. Call the demo line and judge for yourself.

Thai, Mandarin Chinese and English. It switches when the caller does, so local and international callers are served on the same line.

It transfers the call to your staff, or takes a message and books a callback, following the rules you set.

Yes. It can call patients the day before an appointment, confirm reservations, or remind customers before and after a payment is due.

Yes. Forward calls from your current number to the agent, or we can give you a new one.

It connects to your calendar, booking system or CRM, and sends call summaries to LINE, email or your dashboard.

Only people on your team. You decide how long recordings and transcripts are kept.

Tell us how you work, we set up and test the agent with you, and you go live with a recording, transcript and summary for every call.

Keep up with Lumos

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